Ray bans or 200$ Home Depot gift card

[boise1619]

As seen on other topics I am having the same issue not seeing the ability to claim the Ray-Ban‘s or the Home Depot $200 gift card. The reason I had to create a whole new topic was because I am unable to apply to the previous one..

[vzw_customer_support]

Hello, boise1619. Help is here. Please share more details. What service did you begin or upgrade to that qualifies you for the promotion in question? 

-Natasha

[boise1619]

it was a part of the home Internet promo and it’s been 65 days

[boise1619]

got the email but it just pulls up my account. 

[boise1619]

it was a part of the home Internet promo and it’s been 65 days

[mvanderbrink]

I am having the same problem.  This is what the email confirming order said.   Order was placed on 7/21/2024.   

The Home Depot gift card:
Offer valid thru 7.23.24. Must activate and maintain eligible 5G Home Plus / LTE Home Plus services in good standing for 65 days and redeem this promotion w/in 60 days thereafter, or by no later than 12.25.24, whichever is first. Verizon reserves the right to charge back the amount of the gift card if eligible service is canceled w/in 180 days. Other gift card terms and conditions apply. One offer per eligible Verizon account, while supplies last. Verizon is not affiliated with The Home Depot®. The Home Depot is not a sponsor of this promotion. The Home Depot is a registered trademark of Home Depot Product Authority, LLC.

[vzw_customer_support]

Thanks so much for this info, mvanderbrink. I have sent you a Private Message for further assistance. 

-Natasha

[marie-mwglaw]

I had to make a new sign in because for some reason I could not get on with my other username.  Could you please private message me again.  I have an account but do not want to state it on here.  I also have my order number if you need that.  

[vzw_customer_support]

Hello Marie- mwglaw. What issues are you having with the promotion? Was this a gift card issue? What are you seeing on the My Verrizon app to redeem?-Joe

[Csiner2]

Hi. I have the same issue. Was promised a gift card or Ray-Ban for 60 days of internet service. Now I can’t receive it and it’s been well over 60 days 

[vzw_customer_support]

Hello, Csiner2, sorry to hear you're running into an issue with your promtion! We can help take a closer look to see what's going on. So we can better assist, we will be reaching out via Private Message.

-Lauren

[km7miller]

I am having the same issue with being unable to get the Home Depot gift card.

I was sent a "link" in my email on 9/01/24; which takes me to my account- nothing pertaining to the redemption.

Did a  3 hour chat session 9/07/2; which as a result was told they " escalated the gift card".  Have not received no phone call, email, nor standard mail regarding the issue.

Did another online chat session on 9/15/24  & was told the case is escalated. Have not received any type of correspondence. 

Does anybody have a resolution? 

[vzw_customer_support]

Hello, km7miller. Help is here as we can review the account for the ticket and the findings. I have sent you a Private Message. 

-Natasha

[Ltgibson97]

I’m having the same issue also. I’ve had my wifi over 3 months & magically never heard a thing about the promo. I will cancel services if I have to & go elsewhere. 

[vzw_customer_support]

Hello boise1619. We want you to get any promotion that you qualify for. I'm sending you a private message to help make this happen. -James