Target gift card promotion

Felix9
Enthusiast - Level 2

Hi,

I had signed up and register for the target gift card promotion for 5G home WiFi but it has been more than 60 days and I still do not see the gift card in my email. Could you please help me with this? Thanks 

14 Replies
vzw_customer_support
Customer Service Rep

Thank you for reaching out about your gift card. We're happy to help, are there any redemption tiles in your online account? 

-Melissa

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Felix9
Enthusiast - Level 2

Hi,

 

How do I see redemption tiles in my account?

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vzw_customer_support
Customer Service Rep

Hello, Felix9. Ensuring you receive your promotion is our goal. Help is here. Just to confirm, do you see the tile for redemption via your online My Verizon account? 

-Natasha

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Felix9
Enthusiast - Level 2

I do not know where to see the tile for redemption in my online My Verizon account

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Felix9
Enthusiast - Level 2

Is there any update to how to see redemption tiles?

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vzw_customer_support
Customer Service Rep

On your My Verizon account, there are two options, Mobile and Home. Click on Home and you should see your 5G Home Internet service. Scroll down and then you should see a section labeled Make the most of your plan. The offer should be there. ~Peter

Felix9
Enthusiast - Level 2

I do not see any redemption tiles in my verizon account. How can I redeem the gift card?

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vzw_customer_support
Customer Service Rep

 

Hello Felix. What services did you sign up for? Was this Fios or wireless service?-Joe

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Felix9
Enthusiast - Level 2

It was the 5G home internet

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vzw_customer_support
Customer Service Rep

Felix9, thank you for confirming. Since you previously shared how long it has been since the activation of your eligible service, we will be reaching out to you in Private Message so that we can access your specific account details and take a closer look at your promotion details.

-Andi

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Flygirl13
Enthusiast - Level 1

Same here, no gift card 

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vzw_customer_support
Customer Service Rep

Happy Tuesday! Being on top of your account is crucial, especially if you are managing your offers. Verizon is here to help.

 

What service did you obtain (Verizon Fios Residential or Verizon Wireless Home Internet)? When was the order made? How did you attempt to redeem the offer?

~Gilbert

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DHW2
Enthusiast - Level 1

I also did this around the same time as you, and I have no options in my app showing me any kinds of rewards to redeem. Very unhappy with how obtuse this entire deal is, it feels like trying to do a treasure hunt just to get what I was promised. 

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vzw_customer_support
Customer Service Rep

Oh, wow! We are stunned to see you in this Target Gift Card promotional dilemma. We understand the importance of obtaining the offer you applied for.

 

You can always check out the promotional details through our official deals page: https://www.verizon.com/deals/.

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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