Purchased the 5G home internet and was told I could choose between a $200 Amazon gift card or an Amazon Alexa Show 10. I have received no promotional link yet. The dealer said I would get a link via email. Any help as to where I might find this promotional link?
Promo has a known glitch, I would contact verizon
Thanks fo reaching out. We can help with the Amazon Gift Card redemption. Please reply to the following privatye note so we can discuss accout details in a secure channel.
-Deb
It's my understanding that there was a glitch of some sort and it was going to be worked out today? Where will I see the link for my Amazon Alexa Show 10 when the issue is resolved?
Clearly this is a complicated process in place so that only a few will finally get to the end and redeem their 'promotional gift'. I've talked to Verizon agents online, in person and on this community. All three have told me there should be a promotional link in my account, just click....still nothing. I don't have a ton of complaints about Verizon, this one has me very frustrated as I have spent far too much time chasing maybe nothing.
I'd be surprised if anyone actually is getting the promotion. I put in a complaint with BBB an will be canceling my internet
We want to make sure you're getting your promotion. We're sorry if the plan fix didn't get you the option to redeem. We're sending you a Private Note shortly.
~Jesse
Funny part is, I was promised an Xbox and the Amazon Alexa echo 10…which I couldn’t turn down really. Now I’m down to maybe an Amazon gift card, if that. Feels like a good ole bait n switch
I can relate, starting to wonder if this whole thing is a sham seeing how so many people are having this issue. I haven't even been able to choose which one i want yet.
Hartzy34 We want to help you with getting your offers. We'll be sending a private message. ~Peter
Hello! We are here to help with your promotion questions. To better assist, I'll be sending a Private Message, please reply to it, so we can get started.
~Maria
Start a new topic or ask questions in the open forum.
