Waited over 60 days got email and there is no tile saying home offers. Contacted Verizon supposedly escalated never received another email. Called weeks later said they would call me back to definitely resolve issue no phone call.
I am dealing with the same thing.
We want you to get the promotions you qualify for. Please tell us, have you received a confirmation email with steps to redeem your offer?
~Maria
I received the confirmation email still no home offer tile. I had an escalation form filed and waited still nothing. I called 10 days after that was told to wait an additional 7 days and the person I spoke with would call me to resolve the issue. No one called Now received an email stating my offer is going to expire if I dont claim it. There is still no way to claim it.
Now I received an email that my offer will expire if I dont claim it. I CANNOT CLAIM IT IF THERE IS NO PLACE TO CLAIM IT!!
Same thing happening to me!!! And no one can answer me when I call. I get passed around and no help.
Oh wow! We are stunned to see you in this Promotional Dilemma.
~Gilbert
Our goal is to help you in the best way possible. Sent you a Private Message. Please review at your earliest convenience.
~Gilbert
Hello, this is a courtesy follow up regarding your Home Depot Gift Card dilemma. Our goal is to provide the support you need. Please reach out at your earliest convenience, so we can be sure we addressed/resolved all your concerns.
~Gilbert
Thank you. I have never received anything regarding the promotion I was offered when I signed up for my internet service. I am pretty bummed about it. I waited and waited, and no one has been able to help me. In fact, on person I talked to told me that he couldn’t find my information to verify that I even had service through Verizon. To which I said, then who have I been paying? He then passed me on to someone else, but I ended up getting the same department who couldn’t help me.
We want you to get the promotions you qualify for. Please tell us, did you follow the steps included on the email to redeem it?
~Maria
Yes I did there is no home offers tile. Have been trying to get this resolved
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