200 home depot

domino78
Newbie

I received the confirmation email still no home offer tile. I had an escalation form filed and waited still nothing. I called 10 days after that was told to wait an additional 7 days and the person I spoke with would call me to resolve the issue. No one called  Now received an email stating my offer is going to expire if I dont claim it. There is still no way to claim it. Guess I have to keep posting till i get it fixed

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vzw_customer_support
Customer Service Rep

The last thing we want is for you to miss out on this great deal. Are you able to redeem it from the email that was sent? If you're still having issues let us know.

~Freddy

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domino78
Newbie

No still cannot redeem anything.  

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vzw_customer_support
Customer Service Rep

I appreciate you continuing to check for the tile on My Verizon, domino78. It looks like we will have to take a closer look into this, and I will need account access for that. Please be on the lookout for a private message from me.

-Joseph

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