5.0 GHz vs 2.4 GHz

Wetdollar
Enthusiast - Level 1

I need help trying to find out how to set my new router to both 2.4 as well as 5.0 so I can add things like my video doorbell. 

I tried going to the "url on the bottom" but if that's just the ip address it didn't allow me and it said it took too long to connect. 

I also read something about how there's something that can turn on your 2.4 devices and that it can be set to auto connect those things but lost that page prematurely before I could figure it out. 

Help? 

Labels (1)
2 Solutions
scott31339
Contributor - Level 3

You'll want to connect to the router page which is usually https://mynetworksettings.com or https://192.168.0.1 or let us know which router model you have, There's a user manual that will walk through this as well.

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vzw_customer_support
Customer Service Rep

Let's make sure you are able to get your setup up and running. From the following link, you can find the information on how to choose either 5.0 or 2.4 for your devices: http://spr.ly/6607l1XHd

~Freddy

View solution in original post

2 Replies
scott31339
Contributor - Level 3

You'll want to connect to the router page which is usually https://mynetworksettings.com or https://192.168.0.1 or let us know which router model you have, There's a user manual that will walk through this as well.

vzw_customer_support
Customer Service Rep

Let's make sure you are able to get your setup up and running. From the following link, you can find the information on how to choose either 5.0 or 2.4 for your devices: http://spr.ly/6607l1XHd

~Freddy