5g Home Internet Factory Reset
Enthusiast - Level 1

My home internet keeps doing a factory reset that wipes out my configured username and password. The username and password  then reverts back to the credentials on the bottom of the box. I then have to log in and update the credentials back to my username and password since all devices in my house use those credentials. Anybody else noticing this? Super frustrating and support from Verizon has not been helpful since they are not sure why it would do that in the first place. 

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