My device is at 3.2.0.18. How do I get it to update to the latest 3.2.0.21 which came out in July 2023?
Hello, kaoscoach. Thank you for this question. The latest software update was released on 7/12/23. We are working to release to all customers as the software update is sent out in waves. We do appreciate your patience while we work on getting the latest update out to you.
https://www.verizon.com/support/verizon-internet-gateway-ask-ncq1338fa-update/
-Natasha
How many waves are there that this would take over 2 months?
You're not alone. Been using mine since early Apr and it's never updated. Trying to figure that out now.
Just picked mine up last Friday, it's on 3.2.0.18, it's way flaky, and I can't see any option to even check for updates.
Start a new topic or ask questions in the open forum.
