Air Print with Verizon 5G Home Internet
rlauwereins
Enthusiast - Level 1

Have had issues getting Air Print to work from IPhones ever since switching to Verizon Home Internet. Printer is supported and have had it work briefly and then 'No printer found' error minutes later. In researching, found one line in a troubleshooting link that stated   'Cellular Networks do not currently support AirPrint. '  Are there any directions to make this work. Thanks in advance-

0 Likes
4 Replies
vzw_customer_support
Customer Service Rep

 

hello rlauwereins. I hope you can get this to work. I recommend working with the manufacturer. See more here: https://support.apple.com/en-us/109349 -Joe

0 Likes
rlauwereins
Enthusiast - Level 1

The link describes how to use AirPrint which I am aware of but does not address if AirPrint works over Verizon 5G Home internet. Has anyone successfully used AirPrint with Home 5G? I've tried multiple ways and cannot get consistent use. Seems to work one time and then 'cannot find printer'.  

0 Likes
ChaiRepair
Newbie

I get “cannot communicate with the devise”. Canon MG3620 printer. Used to work fine with Viasat. Changed to Verizon and now nothing. 

0 Likes
vzw_customer_support
Customer Service Rep

Oh no ChaiRepair. I was having connection issues with my own printer recently, and it is frustrating when met "cannot communicate". Please share details of what steps you have taken. Restart Internet equipment. Worked with Canon printer support? Let's work together to figure out what can be done to repair that connection.

-Deb

0 Likes