System 8 is now out on the ASK-NCQ1338. I was hoping this would fix the non-functional DDNS issue in 3.2.0.21.
But there is no way that I, or a phone tech, could discover when on 3.2.0.21 to manually begin an update. Did a factory reset but all that did was change everything back to the shipping config. No update to the software when rebooting was completed. Nor after I restored my saved settings.
It is frustrating that the phone tech kept suggesting I do a check for update when, on 3.2.0.21, there is no such option. When he finally accepted that we tried the factory reset but no happiness.
Suggestions, if any?
Here is the page showing the latest software available: https://www.verizon.com/support/verizon-internet-gateway-ask-ncq1338fa-update/
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