Can't redeem $200 Target Gift Card

[rmkim35]

When I click on $200 Target gift card, I get terms & conditions window but nothinh happens after clicking submit button.  I cleared the cache and signed off and signed back in.  Nothing works.  Please help.

[vzw_customer_support]

Thank you for the information, we'll be happy to help. Please tell us a little more. Did you access My Verizon from the account owner or account manager (authorized user) profile? 

~Maria

[rmkim35]

I access it as account owner.

[vzw_customer_support]

That's definitely strange. You should be taken to a separate website to finish up the redemption. Can you please make sure all ad blockers and pop-up blockers are turned off and try again?

We're also sending you a Private Message so we can better help you.

~Jesse

[desade667]

I am having the same issue. 

[vzw_customer_support]

Hello, desade667. Help is here. Just to confirm, which service did you sign up for to qualify for the promotion in question?

-Natasha

[HV6]

Its starting to appear that you are just asking questions to new posts and not following up with the original/older posts...

[Rochavez99]

I have the same issue. Appears the target redeem link but when I click on it, nothing happen. 

[Russellj84]

Same thing. I've tried on my app on both my phone and my tablet and also tried through the website on my laptop and get the same thing. Just an endless loop. 

[HV6]

I have the same problem.  Redeemed the Nintendo with no problem.  The target gift card has this issue.

[vzw_customer_support · Accepted solution]

Hello HV6/ We are here to help. When did you start service. Here's a link with some great troublshooting steps: https://community.verizon.com/t5/Announcements/Nintendo-Switch-promo-200-00-Target-Gift-card-promo-C... -Joe

[HV6]

I started the service several months ago.  Two days ago I received an email saying I am now able to redeem.  I redeemed the other offer (Nintendo switch) with no problem.  The target gift card is a dead link from what all the customers on this forum are saying.

[vzw_customer_support]

Thank you for the insights. Are you using the account owner or account manager (authorized user) My Verizon profile to redeem it?

~Maria

[HV6]

Yes, I am using the owner profile.

[vzw_customer_support]

Thanks for verifying, HV6. So we can best assist, we will be reaching out via Private Message.

-Lauren

[KellyandMikeNov19]

I am having the same problem, click the target card, accept the terms and conditions and goes right back to choosing the card or chrome book...  only on my mobile app.... doesn't even show up on my laptop when I signed in 

[mhilleme]

It seems like everyone is having the same issue. Needs to be fixed.

[vzw_customer_support]

Hey there, mhilleme, we want to make sure you're able to redeem your promotion. What issue are you running into when trying to redeem your offer? When was your original purchase completed?

-Lauren

[Pookiefx]

They escalated this over a week ago and told me they will give me a promo code to fill out on a nother page but I still haven't received anything. I need that gift card, I'm broke lol

[HV6]

Me too.  Starting to feel like a dead end here on this forum...

 

[KellyandMikeNov19]

I keep claiming they want to help you but won't tell you what you need to do