Cell data service not working
brianjones228
Enthusiast - Level 1

How can I report no 4G or 5G service?  Worked until a month ago.  Everyone in our office has the same issue

 

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vzw_customer_support
Customer Service Rep

Hey brianjones228, thanks for reaching out to let us know you're having some trouble with service while at work. Like you, I also rely on my phone to be working when I am at the office, and we are here to help. You mentioned that this started a month ago, do you recall any changes that happened around that time (new construction, storms, etc.)? How far away from the office must you travel before service improves?

-Joseph

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