My internet goes in and out daily, but usually only for a few minutes. However, yesterday (27 May 24), it was out for the whole day. According to Verizon, there were no known outages in my area, but no matter what I did I, I could not restore service. Today, my service is miraculously restored. Has anyone else experienced intermittent service issues?
(Iโve had this service for less than a month, if this is normal, I wonโt be keeping it!)
Since there's no technical information here - I assume it's just to complain instead of actually troubleshooting the issue.
I am having the same issue. I need to speak to a live agent and keep being placed on hold- its been over an hour dealing with this and no help. I need a number to call to actually reach someone- in addition, I was supposed to receive a scheduled call last Fridayโฆ and no call!
DPol9, we're sorry about the issues with your internet. The last thing we want is for you to have any problems, and we'd love to help you out. First, we recommend some troubleshooting. Find your device here: https://www.verizon.com/support/devices/#mobile and click "Troubleshooting". This'll help make sure you're getting the best service possible. We also recommend using this to make sure your device is positioned in the best possible place for service: https://www.verizon.com/support/knowledge-base-303197/ After that, please let us know if you're still experiencing issues.
~Jesse
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