Hi, we ordered the Verizon 5G Home Internet service through a December 2023 promotion that included all of the below. Coming up on 30 days here, we haven't received any instruction to claim these promotions, nor do they show up in the Make The Most Of Your Plans or Offers sections of the MyVerizon app.
Does anyone have any suggestions on who within Verizon actually can help sort this out?
Get your choice, on us:
As part of your order, you qualify for either an Amazon Echo Show 10 or a $200 Amazon.com Gift Card, on us. Once your service is activated, weโll send you an email with instructions on how to redeem your offer.***
Holiday bonus offer, get an Xbox on us:
Lucky you, your order also qualifies you for an Xbox Series X, on us. Once your service is activated, weโll send you an email with instructions on how to redeem your offer.***
***Amazon.com Gift Card
Must activate eligible Verizon Home Internet service & register for the card w/in 60 days of activation. Card emailed within 24-48 hours of registration. Other card terms and conditions apply. Restrictions apply, see amazon.com/gc-legal. Offer ends 1.17.24. Verizon reserves the right to charge back the value of the promotional Amazon.com gift card if eligible service is canceled w/in 180 days.
***Xbox Series X
Online only offer valid thru 1.3.24. Must activate eligible Verizon Home Internet service & redeem w/in 60 days thereafter, or by no later than 4.3.24, whichever is first. Delivery of the Xbox Series X may take up to 6 weeks. Verizon reserves the right to charge back the value of the Microsoft promotional device if eligible service is canceled w/in 180 days. One console per order, while supplies last. One offer per eligible Verizon account.
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