I took advantage of a promo for the 1 gig home internet promo for 200$ target gift card and a Nintendo switch . As stated above I got 1 gig internet . I noticed low speeds in the range of 200 mb . I called to see the progress on my promo and to acquire about the speeds of my internet . Lo and behold I was told that Verizon doesnโt have the capability to give me 1 g ig and only have enough for up to 250 ( which is the lowest priced bundle ). They gave me a date to receive my gift card and switch voucher 65 days after activation of my services which is a week past I called multiple times to get the run around and more promises until up to today where I was told they put in a request for it and that it would take two weeks. Iโm so unhappy with the whole thing I knew this would happen thats why I called around 5 times asking about the promo to make sure I donโt miss anything . But I still donโt get either promo on time . I promised my son the gift card and the switch and I have to tell him OVER AND OVER that itโs late even though I gave him a date to expect it Iโm extremely upset I have both The a phone plan and home internet
Hello, Artie0815. Help is here as we know how important it is to receive your promotion. Please tell us more. Just to confirm, is this regarding Verizon Home Internet for wireless or Verizon Fios?
-Natasha
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