Error claiming XBOX

[Gmutzabaugh]

I cannot claim my xbox. It keeps telling me there is an error!! I was able to claim by Amazon giftcard no problem!!! 

[ChrisAWaln]

Could you help me with claiming gift card? Did you get an email or something?

[vzw_customer_support]

Hello, ChrisAWaln. Help is here as we want to see you get your promotion! An email will be sent but just to confirm, did you check your spam folder? 

-Natasha

[vzw_customer_support]

Gmutzabaugh We're sorry to read about the issue with claiming your Xbox. We're here to help. We will be sending you a private message.  ~Peter

[Zach919]

I am having the same issue

[vzw_customer_support]

Hello, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist. 

~Ivone

[vzw_customer_support]

We are here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here:    https://www.verizonwireless.com/support/  ~Peter

[jwevans4609]

Did u figure it out yet? Cause I’m having same issue