Error claiming XBOX
Gmutzabaugh
Enthusiast - Level 1

I cannot claim my xbox. It keeps telling me there is an error!! I was able to claim by Amazon giftcard no problem!!! 

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7 Replies
ChrisAWaln
Enthusiast - Level 2

Could you help me with claiming gift card? Did you get an email or something?

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vzw_customer_support
Customer Service Rep

Hello, ChrisAWaln. Help is here as we want to see you get your promotion! An email will be sent but just to confirm, did you check your spam folder? 

-Natasha

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vzw_customer_support
Customer Service Rep

Gmutzabaugh We're sorry to read about the issue with claiming your Xbox. We're here to help. We will be sending you a private message.  ~Peter

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Zach919
Newbie

I am having the same issue

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vzw_customer_support
Customer Service Rep

Hello, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist. 

~Ivone

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vzw_customer_support
Customer Service Rep

We are here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here:    https://www.verizonwireless.com/support/  ~Peter

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jwevans4609
Enthusiast - Level 1

Did u figure it out yet? Cause I’m having same issue

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