Error claiming xbox promo
jon45632
Enthusiast - Level 1

I received the email for xbox x promo but when i click it i get and i select the tile and accept the terms i get this message.

We're sorry.

There was an error when adding this Xbox Series X promotion to your verizon account.

Please help. 

2 Replies
jwevans4609
Enthusiast - Level 1

I’m having the same issue, did u figure out what the problem was?

vzw_customer_support
Customer Service Rep

Hello, jwevans4609. Help is here. Getting your promotion is critical and we can assist. Please tell me more. Thus far, what were the steps you have taken to redeem the promotion? 

-Natasha