Geographic location and 5G Home

AZWahoo
Newbie

I live in Tucson, AZ, yet my IP location is Las Vegas. Is there any way to change this? I keep getting ads, websites, streaming TV, etc for Las Vegas. 

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3 Replies
vzw_customer_support
Customer Service Rep

Hello. Thank you for reaching out to us on this platform. To better assist, tell us a little more. Did you recently move? Is your service residential/Fios or Mobile? 

~Maria

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Bbbjr
Newbie

I have this same issue this is the 5g home internet and this is the first and only place I have had this service 

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vzw_customer_support
Customer Service Rep
@Bbbjr  wrote: I have this same issue this is the 5g home internet and this is the first and only place I have had this service 

 

Thank you for sharing your experience with us and we are here to help. Has this always been your experience when using the service? Have we completed any troubleshooting with you? If so, can you share with us what was been completed so far?

 

-Andi