Returned device but charged $215.
chatted with agent, she said will be fixed before 9/27 but not fixed.
call customer service twice but they said they couldn’t verify with tracking number but but I have.
Visit authorized retailer and cooperated office but all they did was made calling with my phone to customer service.
It’s truly annoying and how can I figure this out??
Thank you for reaching out to us on this platform. We understand how crucial is to resolve your situation as soon as possible. To better assist, tell us a little more. How did you return the device? Do you have the tracking number handy? If you use the number to track what is the status?
~Maria
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