HAS ANYONE EVER RECIEVED A PROMISE PROMO?

[Debblo1130]

Reading these discussion post and I can't not believe the mess Verizon has. I too was sold on switching from Google Fiber to Verizons home internet ..with the promo of a Nintando Switch..and to choose from a $200 Target gift card or chromebook...Both tiles where there, then the day came to redeem, I received my 2 emails...and no tile...Customer service said a little delay, allow more days, nope, nothing..No today the target/chrome book is back - but it doesn't work..does not take you to no website to redeem..What a mess and headache ..and yes I've tried by app/browser..cleared cookies and cache 

[vzw_customer_support]

Hello Debb;p1130, we're sorry to learn you're having issues with our promotion. You mentioned you received an email. What did the email say? Did you receive any further instructions? 

~Ivone

[Debblo1130]

Email stated how to redeem, as mentioned , unable to follow through with that guidance ...tile is not present for switch, and the tile for the gift card just takes you back to the same screen 

[vzw_customer_support · Accepted solution]

We never want to see you leave us. Here's a great link that will help with this promotion: https://community.verizon.com/t5/Announcements/Nintendo-Switch-promo-200-00-Target-Gift-card-promo-C... -Joe

[scott31339]

Yes, I have.

I had to wait for the option in the My Verizon app after about a week. I forget exactly where it was now. I looked every day. Then once I did find the option, I had to fill out the form. Once I did such, I received an email titled "Your Verizon Submission Information" with a tracking number. Then about five weeks later, I received an email with the $200 Target gift card information.

It's not automatic. That's why it's called a rebate.

It's like your Intenet provider - do you ever call them and say "My service is great! Thank you for everything!"

No one comes here and says the rebate process was successful. Well, unless you ask. 🙂