Home internet always going down in Roseville CA

Dardy23
Newbie

What can I do to fix this never ending issue! 
I can’t watch tv often because of the home internet being down!

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3 Replies
scott31339
Contributor - Level 3

This doesn't help anybody.


What router do you have?

What is your 5G signal strength?

Does it "go down" at specific times every day? Or any pattern to it?

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vzw_customer_support
Customer Service Rep

Hello, Dardy23. Ensuring you have only the best in service is always our goal. Help is here. Please tell us more about what you are experiencing. What is happening to make you feel it is down? What is your zip code? 

-Natasha

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CurtisLemay1
Enthusiast - Level 2
Contact your internet service provider (ISP) to report the issue and ask for assistance. They can troubleshoot the problem and may need to send a technician to resolve any issues with your connection.
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