How to enable 2.4GHz

Ljpitre1960
Newbie

I don't understand how to en able 2.4GHz for devices that don't support 5g

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scott31339
Contributor - Level 3

2.4GHz is turned on by default on the router.  Giving your router model number would be helpful.

You can connect to the router https://192.168.0.1 and verify this. By default it's the same name as the 5Ghz.

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vzw_customer_support
Customer Service Rep

Hello. We would like to review options. Please tell us, what model is your device?

~Maria

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ajones5640
Newbie

Canโ€™t find a model number - I have a 2.4ghz smart cat feeder and need to connect it to the WiFi but it doesnโ€™t support 5ghz what do I do?

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vzw_customer_support
Customer Service Rep

Are you currently using LTE or 5G Home Internet? If so, would you be able to sign in to your My Verizon account to let us know what gateway you have? 

-Lauren

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