Hulu Live does not work with Verizon 5G Home

day_sheila
Enthusiast - Level 1

How can I get my Hulu Live to work with my new Verizon 5G HOME internet? It says I'm not at my home location, but I am.

1 Solution
Precious628
Enthusiast - Level 2

I have 5G Home and Hulu and it works perfectly. The only issue with Hulu is that you have to constantly call them to provide the IP address. Once they update it in their system, the service works perfectly.  I would definitely call Hulu and have them update the IP address. 

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4 Replies
vzw_customer_support
Customer Service Rep

Thank you for reaching out about your Hulu account. Please connect with hulu.com/support for assistance. 

-Melissa

Bajakid
Enthusiast - Level 1

Hulu Live will not work with Verizon 5g Wireless. Verizon knows this, but it would rather waste all of our time having us chase the incompatibility with HULU Live. Because Wireless providers route our home network through their wireless network, HULU can not verify our home location.  You will need to call or chat with live agent at HULU , they will ask for your IP address, and they can set it for you.  However, you will need to do this everytime VZ changes your IP address.   I suggest making the call or chat from your home on the same 5g network, you can then easily pull up your current IP

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vzw_customer_support
Customer Service Rep

While it's possible to stream live TV with 5G home internet, depending on the service, it may not always work smoothly due to potential issues with location detection, and compatibility concerns with certain live TV streaming platforms, meaning you might experience inability to access local channels; it's best to check with your live TV streaming service to verify compatibility.

~Gilbert

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Precious628
Enthusiast - Level 2

I have 5G Home and Hulu and it works perfectly. The only issue with Hulu is that you have to constantly call them to provide the IP address. Once they update it in their system, the service works perfectly.  I would definitely call Hulu and have them update the IP address.