I am dealing with the same issue

Aeseed1976
Enthusiast - Level 3

I am currently going through the same problem.I was at home a Verizon person came to my home and I signed up for Verizon Internet I was promised a $200 target gift card and a Nintendo switch along with a credit on my account if I left my current provider for the amount of my current provider charged me for leaving them. Iโ€™ve now had Verizon for three months Iโ€™ve paid every bill everything is on time all cashiers have been cleared I have called at least six times and been told that the switch was being mailed to me Iโ€™ve been told that I would receive the vouchers several times I have never received anything I didnโ€™t get anything in my email and I have not gotten anything in my app.  I am currently waiting for a support team thatโ€™s going to be reviewing the status of this promotion and the promotion. I specifically left my prior company for this promotion and was promised that I would get these things and I have received nothing. If I do not receive these things by the end of the next billing cycle I will be contacting the attorney general and the consumer fraud department in my state. This is absolutely outrageous Iโ€™ve been told time and time again that I would be getting these things and I switched from my old phone provider and Internet provider to Verizon specifically for these promotions because someone came to my home and pitched these to me at my home. I donโ€™t know what is more egregious The fact that they lied about that I was gonna these promotions or the fact that Iโ€™ve had to wait months for them even if I do end up getting them. Which I highly doubt.

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