Hi I am very upset. I had discontinued my home internet with Verizon because it was not working at my house I live at. But I never recieved box or label to ship back the router! Now I am being charged 200 dollars on my account even though there was no way for me to send back the box! I am not going to pay this money when I wasn’t given the opportunity to send it back.
Domxpayne, I am sorry you are having difficulty returning your internet equipment. I am happy to go over your return options and get that charged removed for you. Please watch out for a private message from us so we can get some information from you.
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