Hello, by accident we lost the equipment return kit 1 day after we received it.
Is there a way to ask for an additional one to be send to the same original address? I still have like 2 and half weeks left to do it.
I've been trying to use the chat, but it's been impossible. I cannot call right now because I'm out of the country, but I could ask a friend to do it for me in the US.
Any help will be appreciated, thank you!
We don't want you to worry about getting things returned. We're sending you a private message to get this taken care of!
-Cait
Thank you so much for your help.
I finally managed to send the equipment in one of the stores, it wasn't easy at all but I could do it.
Good evening, we just wanted to follow up and see if we could assist further with the return kit, please let us know. We are always ready to help.
-Anthony
Thank you so much for your help.
I finally managed to send the equipment in one of the stores, it wasn't easy at all but I could do it.
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