For the last few months my 5G home Internet drops a few times a day for a minute or two. No reason why. It's very frustrating especially while working from home or trying to watch a program or streaming service.
This information is unhelpful.
What router do you have? How do you connect to it?
Have you checked the system settings/signal strength when this happens?
Have you tried using PING when this happens as well?
Are some times worse than others?
Hi Mscrive, thank you for reaching out about your internet service. We want to make sure you're getting the best signal possible. Can you please tell us any troubleshooting thatโs been done, if any? Are there any systems updates pending?
-Melissa
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