I have been in limbo for months trying to return home internet equipment. Nobody in any store I have been to says they can help or do anything about it. I finally got someone on the phone a month ago to cancel the service and send me a return shipping label, but they sent it to the wrong address. Then I call again today and they say they can’t fix the address due to an ongoing technical issue. Now I have to worry about being charged fees for not returning equipment that Verizon is not accepting?
We're sorry to read about the situation with returning your equipment. We're here to help. We'll be sending a private message. ~Peter
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