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I signed up for 5G wifi and one of the promos I was supposed to get was a $200 Verizon gift card. I never got it. I called and spent an hour on the phone with support. They escalated my issue and said I’d hear back in three days. It’s been 6 days.
Looking on the forums, this looks like a very common issue. I’ve been a Verizon member for over 15 years. I’d be sad to have to look at other options for wifi because Verizon is not delivering what they promised.
Hey Firenanny, we want to ensure that our loyal customers receive their offers! So we can better assist, we will be reaching out via Private Message.
-Lauren
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