Manage Devices Connected to Home 5G Cube
MotoDroid2Usr
Enthusiast - Level 3

My device is the one that looks like a big white ice cube: 5G Home Broadband.

Anyway, I have a Hyperspace Hypercube connected to it (a cube with mirrors and RGB lights in it) so I can control it with its app via my phone. This morning, the Hypercube turned on all by itself. I was just wondering if this is a sign that my network has been breached.

I've checked my Cube's setting's in my browser, but can find no way to find and get rid of unknown devices connecting to my wifi. This seems like an oversight of very basic network security.

Is there a way to do this? I'm not paying for this thing so everyone and their cousin can have a crack at it.

Thanks.

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vzw_customer_support
Customer Service Rep

We'd like to help in any way possible. Can you please confirm the model number of the modem you have so we can provide the right steps? This is located on the back of the box.

~Jesse

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MotoDroid2Usr
Enthusiast - Level 3

This is the bottom of my router. I don't know which is the model number. It's the white cube router.

https://imgur.com/XeGOwPN

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