I became eligible for either the $200 Target gift card or the Samsung Chromebook and I clicked the tile to redeem and it just glitches and took me nowhere. I tried to back out and attempt again and the tile disappeared. Anyone manage to figure this out?
Hello. Thank you for reaching out. Please tell us, are all apps up to date? Could you check your email for a redemption option? ~Geo
I spoke with 2 messaging reps and both escalated the situation. Was told to wait for emails that I've never received. Been dealing with this since 5/6/24
Hello, Jonboyc79971. Help is here as we always want to see our customers get their promotion. There was an issue identified where customers had an issue with redeeming. Please be sure to clear cache and cookies and relaunch the My Verizon app to access. Please keep us posted.
-Natasha
Start a new topic or ask questions in the open forum.
