New customer Target gift card and Nintendo switch promo
Ah2024
Enthusiast - Level 2

I am a new customer I signed up for $200 Target gift card and Nintendo switch promo and was informed that this promotion is only available for certain zip codes. I need help understanding this because I have not read that anywhere

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7 Replies
iicon773
Enthusiast - Level 2

Seems like they scammmmed alot of people into buying their worthless 5 g home internet. 

vzw_customer_support
Customer Service Rep
@iicon773  wrote: Seems like they scammmmed alot of people into buying their worthless 5 g home internet.  iicon773 • Reply • 2d

We never want you to feel this way iicon773 and we are here to help. We understand how important it is to receive all of our eligible offers. Can you share more about your experience so that we can assist with your specific promotion concerns? 

-Andi

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vzw_customer_support
Customer Service Rep

Ah2024, congratulations on your service and thank you for choosing Verizon. We understand how important it is to receive all of your eligible offers. We will be glad to take a closer look. Be on the lookout for a Private Message from us so that we can review your account details.

-Andi

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iicon773
Enthusiast - Level 2

Everything has been resolved, the great Twitter Verizon chat was ultra helpful, they fixed everything. 

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superb304
Enthusiast - Level 1

I am having this issue as well.

vzw_customer_support
Customer Service Rep

 

@superb304  wrote: I am having this issue as well.

superb304, I'm sorry you've been having some trouble. We have found that there’s been an issue with some customer being unable to claim the Nintendo Switch or $200 Target gift card offer. If you do qualify, and have not been able to claim the reward, please wait 5-7 business days before trying to redeem the reward. We’re trying to correct those issues, and hope to have things resolved then. Please wait to try again, in that timeframe. 

 

I sincerely apologize for the delay, it frustrates us too when this kind of thing happens, as we all want you to be able to get those rewards.We’re working to get things corrected as quickly as we can. Thank you for your patience. 

 

-John

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Sesame518
Enthusiast - Level 2

That's a new one.  Yesterday I was told my email address couldn't be validated, even after receiving emails from Verizon earlier that day to the very same email address in question.