Nintendo switch promo

FreeL1
Newbie

I signed up for the 5G home internet and never received  the Nintendo switch ! I connected the internet back in 03/2024. It is now 09/2024. I was first informed to wait 65 days, never received a  email after waiting. I have been calling for a month now trying to redeem my promotion, every time I speak to a representative I being told it’s being pushed up to all different departments to handle it. Also I keep getting told to wait 5-7 days. This is ridiculous that the promo deal has yet to be honored ! 

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vzw_customer_support
Customer Service Rep

FreeL1, we're sorry to read about the issues you've encountered trying to redeem your Nintendo Switch offer. To best assist, we'll be sending a Private Message. 

~Izzy

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