Nintendo switch

[Yhabbas]

I signed up for the home internet and patiently waited 65 days, i got the title card and email notification stating im eligible to redeem my offer, i selected the Nintendo switch, agreed to the terms and conditions and then i get an error message telling me to “try again” i contacted support was told it will be escalated and would take 5-7 days and then i should try it again, i already waited the 65 days, this is ridiculous im now reading everyone is going thru a similar situation

 

[vzw_customer_support]

Yhabbas, we truly thank you for your efforts in this process as we know this promo was a very popular promotion. You did the right thing to contact us to have it escalated. At this time, you must wait for the ticket to complete so that we can process the promotion for you. 

-Natasha

[Jayreez]

I have the same exact problem redeeming the promotion offer Nintendo Switch.  

 

 

[vzw_customer_support]

We will be glad to help you redeem this promotion. We sent a Private Message to assist you.

~Geo

[qgla]

I’m also getting the same error when trying to redeem my offer. Could I have some assistance as well?

[vzw_customer_support]

We would love to help qgla. What service did you start? Was this Fios or Wireless service? Are you attempting to redeem via the app or using a web browser? -Joe

[Dave0226]

I am receiving the exact same error, can I get some assistance with redeeming the Nintendo switch.

[Yhabbas]

I have yet to get an update from Verizon in regards with this situation 

[Yhabbas]

Update ! Verizon kept there promise and i got my switch redeemed ! I’m very satisfied