Promo gift card

Fleur61
Newbie

Hi-

purchased a gateway from Verizon in July 2024. I  have decided to keep the gateway after  (two week/30 days?)  trial. How do I check on the status of the gift card ?

kindly, Annette

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vzw_customer_support
Customer Service Rep

Hi there, Fleur61! We're happy to shed some light on your questions regarding the promotional gift card you're expecting. Please tell us, what type of gift card promotion had been offered? Do you recall the gift card amount? We have a number of promotions, and want to make sure we locate the proper one.

~Izzy

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Fleur61
Newbie

Yes, the promo was either a Home Depot Gift Card or Ray Ban AI glasses

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vzw_customer_support
Customer Service Rep

Thank you for clarifying those details for me today, Fleur61. I was able to locate more details about this promotion, and here's what I found. There is a 65-day waiting period before you're able to redeem the offer. Once that 65-days is passed, you'll see a tile under "Make the most of your plans." on My Verizon to redeem the offer. You'll have 60-days to redeem the offer once that 65-day waiting period has passed. Depending on the date in July, you should be approaching that 65-day waiting period soon. I hoep this information is helpful.

-Joseph

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