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I purchased 5g home internet on July 31 and got two rebate promotions. One was $200 Amazon card and the other a $ 200 Verizon card. Well, I was able to claim the Amazon card no problem in my app account but the Verizon one never showed. After 3 phone calls and explaining my situation over a dozen times I now realize there is nobody with the knowledge to help me or give me an answer. The best I got was one rep trying to convince me it was one or the other. To which I asked why I didn't get to choose and they fell silent and tried to offer me a discount for signing up to auto pay. Laughable to say the least. I am very disappointed with the lack of good service from Verizon after being a customer for 19 years. BOOST MOBILE is looking real good right now.
Diegolmeda Thank you for reach out about the Verizon Gift. We want to make sure we get this resolved for you. I will be reaching out to you in a PM. -Harry
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