Ray Ban Meta Rebate
Sac916
Enthusiast - Level 1

I signed up for 5g home plus and have spoken with multiple agents about redeeming the offer. The last agent I spoke to said she added it to my account but I don’t see it at all. Could I get some help with this??

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5 Replies
jbriggs1976
Enthusiast - Level 2

You’ll never get it. I’ve been trying to get my rebate. (NFL Sunday Ticket since  July. Multiple tickets and escalations no response from them. 

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your offer. We're here to help. Was the offer on your My Verizon account? ~Peter

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vzw_customer_support
Customer Service Rep

We're here to help with redeeming this offer. Do you see the offer on your My Verizon account? ~Peter

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Sac916
Enthusiast - Level 1

No, I have yet to receive an email or code or any information whatsoever regarding my rebate. I’ve been going back n forth for a while over the phone already, so if you can’t add it or help me out I’d appreciate just not responding. 

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vzw_customer_support
Customer Service Rep

Hello Sac916, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist.

~Ivone

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