Rebate

Cavanaugh_Andrew

I had 5 G internet installed on 4/6/24.  This was 69 days ago.  According to your policy, I should see the $200 target gift card rebate after 65 days.  It’s not there.

 

Please advise. 

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7 Replies
vzw_customer_support
Customer Service Rep

We can definitely help you out with your concern. Have you received the email stating that the offer is available? ~Peter

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No I have not received anything. 

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vzw_customer_support
Customer Service Rep

Got it, thanks for letting us know. So we can continue to assist, we will be reaching out via Private Message.

-Lauren

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No email was received. 

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Cavanaugh_Andrew

I’m still waiting for a response.  

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Mfaiz
Moderator
Moderator

@Cavanaugh_Andrew You will not receive an email, but a private message in the Community. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. 

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Cavanaugh_Andrew

Still not resolved.  Please advise address for corporate complaints.  

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