So i recently tried out the Verizon 5g home internet plus and unfortunately for my area and the number of devices I'm using at the same time it did not work out. I have already canceled the line and chat representative said it would take up to 10 business days. I have not received an email with a tracking for the return kit and just want to see if that's normal. My account shows the internet was deactivated and the credit return is applied to my next bill.
Bayheat3, we're sorry to hear that Verizon 5G Home Internet was not a good fit for you, and we definitely want to make sure we help clear up any account questions or concerns regarding returns. To better assist, we'll be sending a Private Note.
~Izzy
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