My 5G Home Internet service was discontinued last week, and I was told to send back the gateway and WIFI extender. I have received the return kit with a return label, but the box in the kit is only enough for the gateway. How shall I return the WIFi extender? Shall I request another return kit for it? Or shall I get a bigger box and pack both in it, and ship it with the return label? Thanks.
Thanks for reaching out about the return, we definitely want to make sure you are able to get both sent back. I'm sending a private message so we can get additional details on the extender return and take a look at the options together.
-Meg
Just checking in to let you know support is here if you still need us. Let us know here when you are available and we can check on the return options with you.
-Meg
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