Slow speeds
AugustSable
Enthusiast - Level 1

So it looks like Verizon Throttles even when there isn't congestion. There's no one online. That's why I know its not a congestion issue. I've done tests that say I'm getting 80MB/s but when I run My account has been shadow marked and its been apparent my speeds are less than 3% of what I would expect from what I pay. Sometimes its 200kb/s... I never have this happen: suddenly every site I go to only loads the background color first... then sits there for a few seconds before loading a couple more items from the page.

This shouldn't be logically happening. Its in the middle of the night. No one is on. I always am up at this time working nightshifts. My speeds are terrible and its obvious that Verizon is doing this because it happened RIGHT after the downloads I had initiated a week ago and persisted indefinitely.

How can they indefinitely mark people to have awful service from now on? It makes no sense how they can get away with this! I encourage everyone to go to Sprint if Verizon does this to you. I hear they at least don't have predatory targetting of customers like this.

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vzw_customer_support
Customer Service Rep

It's worrying to see you are experiencing slow speeds, and we are here to help. Please tell us, does this happen during specific times of the day? Is this impacting multiple devices? ~Geo

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