Slow wifi speed with Macbook Pro only

[greensparkplug]

I am getting extremely slow speeds (around 1mbps) on my macbook pro, while other devices are getting 100mbps+ at the same time. 

I've tried rebooting everything. Occasionally I am able to get the same speeds on my macbook, but it soon goes back to the slow speeds. I've tried switching from the 5ghz channel to the 2.4ghz, and the 2.4 is actually better (usually around 10mbps) but still nowhere near where it should be.

I've seen others say they've experienced issues between macs and verizon internet. 

Any ideas? Thank you.

[vzw_customer_support]

I'm sorry to read that you are having issues with internet speed on your Macbook. Have you tried restarting the router? ~Peter

[vzw_customer_support]

We are here ready to assist should you still need help. If you would prefer there are other support channels that we have as well based on what best fits your needs. We look forward to assisting you. You can find the options here: https://www.verizon.com/support/contact-us/#mobile

~Freddy

[duderville]

my problem isn’t necessarily severe but it is something that poses a question. I pay for the home 5G plus plan which means I should be able to get 300 and higher download speed.

With my iPad pro and my iPhone 11 Pro Max, my typical download speed is about 300 using WiFi on the Verizon 5G home router. . On my MacBook Pro with a M4 pro chip, my speed is solid but limited to 90 mgb per second. I can’t get it any faster even using ethernet into my Verizon router.

It’s not a dealbreaker, but I just wondered if there’s anyway I can get the faster speed?

Additionally, I understand.there is a new router being used.   Mine, I’ve actually had since we could get the 4LTE Verizon, home, Internet, Is this something that I could upgrade to. . I understand it supports even faster speeds.

[vzw_customer_support]

Hello, duderville. Getting the fastest in speeds in a must and help is here. May I ask, how many devices do you have connected to the Home Internet device? Also, what is your zip code? 

-Natasha