Unable to claim free Xbox and Amazon gift card

[Jovaney01]

I cannot redeem my Amazon gift or the Xbox promo keeps giving me an error

[vzw_customer_support]

Hello jovaney01. We would love to help. What error are you seeing? How were you trying to redeem this offer? -Joe

[Jovaney01]

AA

•verizon.com

Whitelabel Error Page

This application has no configured error view, so you are seeing this as a fallback.

Tue Dec 26 15:56:18 UTC 2023

[9c5477e1-3896785] There was an unexpected error (type=Bad Request, status=400).

[vzw_customer_support]

Thank you for letting us know, Jovaney01! We'll be sending a Private Message to better assist. 

~Izzy

[vzw_customer_support]

Thank you for checking back in. Can you please clarify on when and where you're getting that? 

-Melissa