Unable to redeem xbox
obg305
Newbie

Hello I am unable to redeem the Xbox. I see the tile in my account but when I click through to the store it shows up as full price. Please advise.

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vzw_customer_support
Customer Service Rep

Hello, obg305, I'm sorry to hear you're running into an issue with your offer. To make sure we're on the same page, are you being prompted to make a payment for the Xbox after adding the equipment to your cart?

-Lauren

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