VR1000A Switch from 5ghz to 2.4ghz
henryjansma
Enthusiast - Level 1

I have 3 devices that require 2.4ghz to connect. I see that channel 11 is 2.4ghz on my VR1000A but I cannot figure from the My Verizon page how to check if it is working. I want to eliminate a router issue as I troubleshoot the problem. Thanks!

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vzw_customer_support
Customer Service Rep

Good afternoon! You have reached customer service for wireless service. For your peace of mind our residential team of experts is ready to help. Please contact them in the link below:

https://www.verizon.com/support/residential/home

~Maria

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