Verizon 5G Home Internet
taldrich
Enthusiast - Level 1

I recently switched to Verizon 5G Home Internet and since switching I keep having an issue with my Hulu + Live TV.  Because the IP address keeps changing, it is causing my Hulu service to not recognize my home location.  Each time, I have to contact Hulu to have the IP address updated on my account to get Hulu Live to work.  I talked to a Verizon representative and they told me  that they are not able to have a fixed IP address for home users, only business accounts.  I would like to suggest Verizon look into a way to have a fixed IP address for home users so this doesn't keep happening.  Verizon partners with Hulu and I don't see why they can't figure out a way to have the IP address stay the same so it doesn't impact the Hulu Live services.  Has anyone else had this issue and figured out a work around?

5 Replies
yoshm0
Enthusiast - Level 2

Was this ever resolved for any of you? After confirming availability in my area, I was planning on switching over to their Verizon 5G Home Internet. But now I'm concerned with this Hulu issue. Just wondering if this was ever resolved? Thanks in advance!

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Meangreene
Enthusiast - Level 1

I'm having the same issue.  Considering changing my dynamic IP address setting to static if the router will allow for this on the admin page.  Any thoughts?

GrsmRngr
Enthusiast - Level 2

Did this work?  Can you run the Verizon box through a router?  I thought it WAS the router (and modem, all in one box)

 

vzw_customer_support
Customer Service Rep

Hello! We are here to help with your questions. To better assist, I'll be sending a Private Message, please reply to it so we can get started. 

~Maria

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vzw_customer_support
Customer Service Rep

Meangreene That may work. Let us know what happens. ~Peter

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