I'm a recent Verizon 5G Home customer, and—for the life of me—I cannot find tech support that knows how to solve my problem. It all began with opening the box and scanning the QR code to begin a self-installation that just resulted in an error.
Right now I'm trying to troubleshoot an error message "too many attempts" when attempting to login to the admin web interface from my Mac Mini. This error occurs even after waiting 24 hours before retrying with credentials that work fine when using MyVerizon.
I know I can reset the gateway, but I'm concerned I'll get stuck without support and locked completely out of new 5G network.
I realize this is the VZW FIOS community, but I'm unaware of such a forum for 5G Home. Any help would be greatly appreciated.
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