Hi , I called Verizon customer service more than 10 times since 4 months to send me return label , but still now I haven’t received. And surprisingly they charged me more than 200 dollars for not return fee for that router . I don’t know what I need do , how I can return this device and get my refund.
@ranjith213 wrote: Hi , I called Verizon customer service more than 10 times since 4 months to send me return label , but still now I haven’t received.
Thank you for reaching out to us here and we are concerned to learn about your ongoing issues with receiving a return kit as well as the charges on your bill. We will be reaching out to you in Private Message to gather some account specific details to assist further.
-Andi
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