Windows 11 backup to Verizon Cloud
MeCSalazar
Enthusiast - Level 1

HI all,

I have access to unlimited Verizon Cloud space as a part of my 5G package so I figured I'd take advantage of it and do away with my other cloud backup accounts (Dropbox and Google One, 100 GB storage).

However I find the Windows backup application essentially unusable. I cannot login to the application/cloud consistently - the app wants my Verizon wireless number (which I have a number but no Verizon mobile device) and sometimes I cannot login at all. I get caught in a login using username - I have one - then login using mobile number endless loop. Agggggghhhh!

Should I just chalk this up to you get what you pay for (free) or is there something I'm missing in terms of accessing the cloud properly. I don't want to backup my phone (my iCloud is good enough for that)

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2 Replies
vzw_customer_support
Customer Service Rep

MeCSalazar, thank you for providing all those details. As we still need some more info we'll be sending a Private Note. 

-Melissa

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vzw_customer_support
Customer Service Rep

We're sorry we missed you, MeCSalazar. For your convenience, you can always reach us through the support channel of your preference: http://spr.ly/6602PSvCo We're a few clicks away if you need us.

~Izzy

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