Verizon what is it going to take? I have had my 5g home internet activated for weeks now but Verizon hasn't kept up with their promise of the free xbox, and amazon and Verizon gift cards. Was I tricked? I am tired of being given the runaround "check your email, just wait" I ALREADY did what I had to. Verizon needs to be held accountable.
The last thing we want is for you to miss out on any promotions you qualify for. Let's make sure you get your Xbox and Amazon gift card ASAP. We're going to send you a Private Message so we can better help.
~Jesse
I'm still waiting on that email that I was told it would be there, that was 1/20/24. still got nothing . what's up VERIZON?
Hello mrmefin. We would love to help. What services did you sign up for? Was this wireless or fios? Have you looked on the My Verizon app?-Joe
Yes, I’ve looked in the app and using desktop and nothing is there. I signed up for home 5G.
Thank you for those additional details, Mrmesfin. Did you receive an email? Do you see the promotion on your order? How was the order placed?
-Melissa
No I did not receive an email. And I dont see it anywhere. I haven’t gotten anything from Verizon. I ordered it online using my Verizon app.
Thank you for the insights. To better assist, I'll be sending a Private Message, please reply to it, so we can get started.
~Maria
@vzw_customer_support Can you guys also help me? I never received my $100 Verizon gift card only the Xbox and Amazon promo. My live chat never connects me to a real person so reaching out here, thanks!
Hello, Justaguy0, we know it's important that you are able to take advantage of all your offers. So we can best assist, we will be reaching out via Private Message.
-Lauren
Start a new topic or ask questions in the open forum.
